CONTRACTRENEWED

Talkdesk IVR System Contract Renewed

City of Columbus city logoCity of Columbus city
Disclosed value
$579,443.00
From agenda
Document date
Jun 29, 2026

The 30-second brief

What it covers

Council will renew the City’s contract with Talkdesk Inc. for the Integrated Voice Response Replacement System, authorizing $579,443 from the Technology Department’s operating fund. The renewal maintains call-handling capabilities for city services.

Who holds it

Talkdesk Inc holds this technology contract with City of Columbus city.

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Contract details

Contract type
Technology
Amount
$579,443.00
Document date
June 29, 2026
Vendor
Talkdesk Inc
Source document
City of Columbus Agenda Final Revised 2026-06-29 (Agenda)

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Questions about this contract

Who was awarded the technology contract by City of Columbus city?

Talkdesk Inc was awarded this technology contract by City of Columbus city, as recorded on June 29, 2026. The contract value is $579,443.00.

How much is the Talkdesk Inc contract with City of Columbus city worth?

The Talkdesk Inc contract with City of Columbus city is valued at $579,443.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Columbus Agenda Final Revised 2026-06-29 (Agenda), dated June 29, 2026 from City of Columbus city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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