CONTRACTRENEWED

Talkdesk IVR System Contract Renewed

City of Columbus city logoCity of Columbus city
Disclosed value
$579,443.00
From minutes
Document date
Jun 29, 2026
Term
renewal term (unspecified length)

The 30-second brief

What it covers

Council renewed the City’s contract with Talkdesk Inc. for the Integrated Voice Response Replacement System, authorizing $579,443 in technology operating funds. The ordinance declares an emergency to ensure continuity of call-handling services.

Who holds it

Talkdesk Inc holds this technology contract with City of Columbus city.

What happens next

Term as filed: renewal term (unspecified length).

See who decides the next one before it's bid.

Get pre-RFPs free

Free account · 30-second setup · No credit card

Contract details

Contract type
Technology
Amount
$579,443.00
Document date
June 29, 2026
Term
renewal term (unspecified length)
Vendor
Talkdesk Inc
Source document
City of Columbus Minutes Regular Meeting No. 33 2026-06-29 (Minutes)

Talkdesk Inc's other public contracts

More City of Columbus city contracts

Questions about this contract

Who was awarded the technology contract by City of Columbus city?

Talkdesk Inc was awarded this technology contract by City of Columbus city, as recorded on June 29, 2026. The contract value is $579,443.00.

How much is the Talkdesk Inc contract with City of Columbus city worth?

The Talkdesk Inc contract with City of Columbus city is valued at $579,443.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in City of Columbus Minutes Regular Meeting No. 33 2026-06-29 (Minutes), dated June 29, 2026 from City of Columbus city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

Show 1 more question

What is City of Columbus city currently buying?

Explore City of Columbus city's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

Work in government? Get Civic IQ free →